Rights Employee Self Service
·         Read-onlyaccess to Accounts, Contacts, Cases, Leads, Activities, and Custom entity records.
·         Data privileges to create Accounts, Contacts, Cases, Leads, Activities, and Custom entity records.
·         Data privileges to append, append to, and update Accounts, Contacts, Cases, Leads, Activities, and Custom entity records created by any CRM user
·         No data privilegesto delete, share, or assign records.
·         Data privileges to follow and post activity feeds against Accounts, Contacts, Leads, and Custom entity records created by any CRM user.
·         Access to CRM server software and “Microsoft Dynamics CRM functionality” through any application/graphical user interface (GUI), other than Microsoft Dynamics CRM clients.

 
Rights Limited User
·         Data privileges to create Accounts, Contacts, Cases, Leads, and Activities using Microsoft Dynamics CRM clients.
·         Data privileges to append, append to, and update Accounts, Contacts, Cases, Leads, and Activities created by any CRM user using Microsoft Dynamics CRM clients.
·         Data privileges to assign, share, and delete Accounts, Contacts, Cases, Leads, and Activities created by the same user using Microsoft Dynamics CRM clients
·         Data privileges to follow and post activity feeds against Accounts, Contacts, Leads, Opportunities, and standard entity records created by any CRM user using Microsoft Dynamics CRM clients.
·         Data privileges to create custom entity records using API access only
·         Data privileges to update custom entity records created by any CRM user using API access only.
·         Append data privileges using Microsoft Dynamics CRM clients for custom activity records created by any CRM user
·         Appenddata privileges using API access only for custom entity records (excluding custom activity records) created by any CRM user.
·         Append todata privileges using Microsoft Dynamics CRM clients for custom entity records created by any CRM user
·         Data privileges to assign, share, and delete custom entity records created by the same user using API access only.
·         Data privileges to follow and post activity feeds against custom entity records using API access only.
·         No data privilegesto assign, share, or delete records created by other CRM users
·         Read-only access to “Microsoft Dynamics CRM functionality”

 
Rights Full User
·         The CAL provides a user with full read-write access to all capabilities within Microsoft Dynamics CRM 2011 and consists of Employee Self Service CAL, the Limited Use Additive CAL, and the Full Use additive CAL, combined to provide full “Microsoft Dynamics CRM functionality”. “Microsoft Dynamics CRM functionality “ means that users may view, manipulate, input, query or otherwise structure CRM ‘live’ data. ‘Live’ data is information that, via use action, dynamically writes to or reads from, or synchronizes with 10 MICROSOFT DYNAMICS CRM 2011 PRICING & LICENSING GUIDE – FEBRUARY 2012 Microsoft Dynamics CRM, whether it is accessed directly or indirectly. The ‘full’ CAL SKU will appear on price lists as the Dyn CRM CAL.