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Home > Service Catalog > Application Services > Operational Management > Support
| Support |
| Description |
If you have any technical questions concerning Perrit Hosted Applications your application administrator can easily contact our support desk. Our support desk can be reached during office hours at tel. +31 74 750 1234 or support@perrit.nl
In case you have any "how-to?" questions you kan also visit our online knowledge centre. In this knowledge centre you will be able to find manuals, tip and tricks and overall information on a variety of subjects.
As an Online Service provider Perrit delivers complex infrastructures. We do not provide training and courses on how to use the applications. We have however a extensive partner network. So we are able to suggest a traning or implementation partner if you need.
| Pricing |
Fee’s for basic support are included in the monthly fee per user or per application.
| Service applies to |
- Shared Services;
- Dedicated Managed Service.
- Unmanaged Services
| Service Level |
Silver
Gold
| Out of scope |
-
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| Managed Front-end Application Services is part of: |
| Office Software |
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Hosted Exchange |
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Hosted Sharepoint Fnd. |
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Hosted SharePoint Server |
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Hosted Office |
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Business Productivity Online Suite |
| Communication software |
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Hosted Lync |
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First Contact |
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Hosted MS Project Server |
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Hosted Dynamics AX |
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Hosted Dynamics NAV |
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Hosted BizTalk Server |
| Marketing en Sales Software |
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